Are you a good listener? Do you make a conscious effort to understand people with whom you interact? How about those with whom you find yourself in disagreement?
I have noticed that there are some folks who are so eager to prove their points that they will not wait until the other party has finished speaking. They lack a very important quality of a good leader or moderator; that of listening.
Listening requires more than simply hearing the words of the other person. It involves trying to understand where they are coming from, what motivates their words and attitudes, and what pressures may be causing them to act in the manner they do.
Do you hear what I'm saying?